Repair / Warranty

We will repair or replace faulty items free of charge within 2 months of purchase. Please contact info@falchi-jewelry.com and include in the email your name, order number and a picture of the damage.

If the item has been damaged by the customer there will be a charge for this service. Please contact info@falchi-jewelry.com and we will give a quotation regarding the repair costs.

We don’t give warranty for:
– Natural wear and tear
– Stains caused by perfume
– Wearing off gold plating
– Complaints caused by misuse of the parts and/ or jewelry