Delivery Time.
The delivery time on our jewelry is based on the production time needed in our atelier.
All items are handmade and most of them ready and shipped within a week, except for personalized or made to order jewelry. Please allow up to 5-7 working days for delivery after your order has left our warehouse.
National orders
All orders within The Netherlands will be carried by PostNL and provided with a track&trace code. This track&trace code will be sent to you by email by PostNL right after your package has been shipped out. Shipping costs for orders within The Netherlands are EUR 4,95 and will be specified on your invoice. PostNL states to deliver packages within 2 business days after you received the track&trace code. This information is an indication provided by PostNL and that we cannot guaranty any delivery time based on this information. Please note we can’t be held responsible for any delays, damage or loss once the package has left our studio and is transferred to our carrier.
International orders
Shipping costs and delivery time for international orders depends on the destination and the costs are specified on your invoice. When your order has been packed and shipped, you’ll receive an email with Track and Trace information with which you can follow your parcel’s journey to your doorstep. Additional import, customs and sales taxes may be added in accordance with your country’s specific requirements. Please note we can’t be held responsible for any delays, damage or loss once the package has left our workhop and is transferred to our carrier.
Additional import, customs and sales taxes may be added in accordance with your country’s specific requirements. Please note we can’t be held responsible for any delays, damage or loss once the package has left our studio and is transferred to our carrier.
Additional costs
Unfortunately, our prices don’t include local taxes, duties, brokerage fees or other fees that you may be charged to receive your jewelry at home. We recommend you to consider all fees, because once your order arrives you’ll be required to pay all taxes, duties etcetera. We won’t be able to refund these costs if you change your mind.
If you have questions about the shipping of your order, please send an email to info@falchi-jewelry.com stating your order number, and we’ll get back to you as soon as possible.